What is a Ringback Tone?
A Ringback Tone lets you replace the standard ringing sound that a caller normally hears while they wait for you to answer with a song or other audio clip available from Tone Room Deluxe. Choose a song for your callers to hear before you pick up a call.

What's the difference between a Ringback Tone and a Ringtone?
A Ringtone (also know as a Realtone) is the tone you hear when you phone is ringing. A Ringback Tone is what the caller hears while waiting for the call to be picked up.

How do I purchase a Ringback Tone?
Ringback tones are available for purchase by Tone Room Deluxe monthly subscribers. With our current subscription offering of 2 credits for $4.99 per month, you will be able to purchase Ringtones and Ringback Tones for 1 credit each. You'll be given an option to subscribe upon making your next Ringtone or Ringback Tone purchase.

How much does a Ringback Tone cost?
As a monthly subscriber to Tone Room Deluxe, you will receive 2 credits for $4.99/mo. All Ringtones and Ringback Tones cost 1 credit each. If at any time you have used all available credits, you may continue to purchase Ringtones and Ringback Tones at $2.49 each.

Once I've purchased a Ringback Tone, what can I do with it?
You can set it as default Ringback Tone, assign it for an individual Contact to hear when calling, or for a Group of Contacts to hear when calling. You can also shuffle your Ringback Tones.

For how long do I get to keep my Ringback Tone?
Ringback Tones will expire 6 months after purchase. You can view the expiration date for all of your Ringback Tones on the My Ringback Tones page.

Can I create Contacts with international phone numbers?
Yes. When entering the phone number, ensure that it includes the country code, followed by the phone number; no spaces and no special characters (eg. 01112345678).

How do I set a Ringback Tone to play for a friend?
You must first create a Contact, which can be done through the My Ringback Tones page. When doing so, you'll see a section that allows you to assign a Ringback Tone to that particular Contact. Simply select one of your purchased Ringback Tones from the dropdown, and upon clicking Save, your assignment will be made.

How do I set a Ringback Tone to play for a specific Group of callers?
You must first create a Group, which can be done through the My Ringback Tones page. When doing so, you'll see a section that allows you to assign a Ringback Tone to that particular Group. Simply select one of your purchased Ringback Tones from the dropdown, and upon clicking Save, your assignment will be made. Then, you'll be able go into each contact and add them to your new Group.

Can I give a Contact and individual Ringback Tone assignment, and a Group assignment?
No. Each Contact can either be placed into a Group, or be given an individual Ringback Tone assignment.

Can I set a Ringback as my default?
Yes. On the My Ringback Tones page, you'll see an option to Set As Default next to each of your Ringback Tones.

Can I shuffle my Ringback Tones?
Yes. When creating a new Contact or Group (or editing an existing one), simply select "shuffle" from the assignment dropdown. Currently, your default Ringback Tone can only be set to shuffle from the Tone Room Deluxe website at toneroomdeluxe.uscellular.com (soon, you will be able to do so from your device as well).

How often can I change my Ringback Tone?
As often as you'd like. Ringback Tone assignments should take effect almost immediately.

Can I preview Ringback Tones before buying them?
Yes, but from the Tone Room Deluxe website only.

What is Blacklist?
Blacklist allows you to block one or more specific Contacts from hearing your default Ringback Tones.

How do I know when a Ringback Tone expires?
We will send you a free SMS notification when one of your Ringback Tones is within 5 days of expiration. You can also see expiration dates for all of your Ringback Tones on the My Ringback Tones page.

Can I renew my Ringback Tones?
Yes. You can renew a Ringback Tone at any time. If you renew a tone that is still active, we'll simply add 6 months onto the original expiration date.

Can I delete a Ringback Tone?
No. Ringback Tones cannot currently be deleted from your account. You must wait for them to expire before becoming inactive. However, the ability to delete your Ringback Tones will be available in the near future.